There are two versions of Abandoned Cart for WooCommerce plugin namely Abandoned Cart Pro (Paid) and Abandoned Cart Lite (Free). We have so far seen in depth how Abandoned Cart Pro for WooCommerce plugin works and its uses. Today in this post we shall highlight the differences between Pro and Lite versions of Abandoned Cart for WooCommerce plugin which will help you to make a wise choice on which plugin will be most useful for your business.
The detailed differences for both Pro and Lite versions are listed below:
| Feature | Lite | Pro |
|---|---|---|
| Capture emails when Add to Cart is clicked | – | |
| Dashboard Area available | – | |
| WordPress Dashboard Widget available | – | |
| Cart abandoned cut-off time setting available | ||
| Automatically Delete Abandoned Orders after X days | ||
| Email admin On Order Recovery | ||
| Do not track carts of logged-in users and guest users | – | |
| Keeping a log of all emails sent, emails opened and links clicked | – | |
| Check if the cart is abandoned by guest client or logged in user | – | |
| Tracking Coupon Code Used & Coupon Status | – | |
| Generating and assigning coupon codes to abandoned cart reminder emails | ||
| Using merge codes while sending reminder emails | 8 | 24 |
| Tracking percentage of recovery done | – | |
| Sending reminder emails to selected set of customers | – | |
| Capturing Visitor carts | ||
| Send the Abandoned cart emails to the admin | – | |
| Restriction settings availability | – | |
| Minimum time allotment for sending reminder emails after cart gets abandoned | 1 Minute | 1 Minute |
| Initiate Recovery feature available | – | |
| Capturing IP addresses to limit dumping of spams | – | |
| Report showing number of times a product was abandoned and recovered | – | |
| Report on abandoned and recovered revenue | – | |
| Remove unwanted entries of abandoned orders, recovered orders and sent emails | – | |
| Permanently delete the entries | – | |
| Send Reminder emails manually | – | |
| Abandoned Cart Recovery through SMS & Facebook Reminders | – | |
| Email template Rules | – | |
| Integration with CRM’s
| – | |
| Manual Cart Recovery | – | |
| Integration with Google Sheets | – | |
1. Pro version can capture emails when Add to Cart is clicked
Abandoned carts that do not have an email address is one of the most common complaints from our customers. In order to address this, we implemented this feature whereby when a customer clicks on the Add to Cart button, you can show a popup modal that asks for the email address.
The admin can make the popup mandatory or optional. If it is mandatory, then the customer will need to enter their email address before adding an item to cart.
The benefit of this is that the email address gets captured much early in the order process & as a result, if the cart is abandoned, there is a higher chance of recovering it.
The Add to Cart modal popup can be configured to show to your liking. You can read more about it here.
2. No Dashboard Area available in Lite version unlike the Pro version
Dashboard area is the most important part of the Pro version as it showcases all the aspects of the plugin on a single page. You can understand how many carts have been abandoned, what is the recovery status, how many emails were acknowledged by the customers, which template helped in persuading them to complete unfinished transactions etc.
Therefore Abandoned Cart Pro plugin has an upper hand in context to efficiency and performance than the version.
3. There is no WordPress Dashboard Widget in Abandoned Cart Lite version unlike in pro version
WordPress Dashboard Widget is an area that provides a quick summary of the number of abandoned and recovered orders which helps the merchant to know the performance of his business after using the Abandoned Cart Pro plugin. Hence all the required statistics of abandoned and recovered orders is displayed in a nutshell on the WordPress Dashboard.
There is no such thing like WordPress Dashboard widget in the Lite version and therefore this plugin falls short on performance to boost online sales.
4. There are many criteria under the Settings tab for using the Abandoned Cart Pro plugin effectively than the Lite version which has only two criteria for Settings
There are many fields under the Settings tab of the Pro version which Enable abandoned cart emails, Cart abandoned cut-off time for logged-in users and Guest users, Automatically Delete Abandoned Orders after X days, Send the Abandoned cart emails to the admin, Track Coupons, Do not track carts of logged-in users and guest users, Enable tracking carts when customer doesn’t enter details and Plugin License options. All of these have been discussed in detail in the post on Settings tab of Abandoned Cart Pro for WooCommerce plugin.
The Lite version, on the other hand, can only set criteria for cart abandoned cut-off time, Automatically Delete Abandoned Orders after X days, and Email admin On Order Recovery. These settings do not serve the purpose of recovering a maximum number of lost customers to increase the overall online business.
5. Sent Emails tab is not available in Lite version of the plugin
There is an additional tab in the Pro plugin namely Sent Emails tab which helps to keep a log of all emails sent, emails opened and links clicked which were attached in the reminder emails. It specifies the carts which were recovered via cart link or checkout link and also helps you know which email template was used to recover the lost sale.
All of this is not possible in Abandoned Cart Lite plugin as it only provides details about carts which were abandoned and email templates which are used. Such basic information does not help you to gain knowledge on the performance of the plugin in boosting the business.
6. Admin can check if the cart is abandoned by guest client or logged in user in Pro version unlike Lite version
Within the Pro version, under Abandoned Order tab, there is a column named ‘Customer Details’ which provides information like which user he is, his name and contact number. But there is no such provision in the Lite version.
Thus admin of the Pro version can keep a track of which user abandons cart more frequently and take suitable action against it which cannot be possible within the Lite version.
7. Quantity and Coupon code columns within Abandoned Order tab is available in Pro version
Under Abandoned Orders Tab, there are different columns detailing information on customer details whose carts are abandoned with date and time when these were abandoned and the status of the cart. But there are additional three columns within the Pro version namely ‘Quantity’, ‘Coupon Code Used’, ‘Coupon Status’ unlike in the Lite version as shown below:
Abandoned Cart Pro version
Abandoned Cart Lite version
This shows that the Abandoned Cart Pro plugin has advanced features that boost the possibilities of recovering lost sales.
8. There is a huge bundle of merge codes within the Pro version unlike in Lite version which can be used while sending the reminder emails
In the Lite version of Abandoned Cart plugin, there are limited merge codes which can be used to send abandoned cart reminder emails, whereas the Pro version has a whole lot of different merge codes that provides variations that best suits the customer or situation.
Lite version has merge codes which can be used for only the Cart page while sending the reminder emails. On the other hand, in Pro version, the merge codes can be used for Cart page as well as Checkout page which in turn provides better performance in recovering lost customers.
Moreover, there is a facility to add a button within the Pro version which is used for cart or checkout link in the email body. Therefore instead of having a link sent, you can place a ‘Cart’ or ‘Checkout’ button in the reminder email for customers to complete their transaction in just one click.
9. There is only one default template available in Lite version whereas there are three in Pro version
As we know about three default templates of Abandoned Cart Pro for WooCommerce plugin and its functionalities, it becomes an essential part of the plugin to assist shop owners to quickly act upon specific situations while recovering lost customers. There is only one default template available in Abandoned Cart Lite version, thus limiting the usage of templates for sending reminder emails.
10. Generating and assigning coupon codes to abandoned cart reminder emails is not possible using Lite version
Abandoned Cart Pro & Lite both versions does provide a facility to generate coupon codes which are discount codes given to the lost customers via reminder emails to have them back to the store to complete the unfinished transactions. This is the most essential feature of our Abandoned Cart plugin as it plays a key factor in recovering lost sales and helps increase the overall business revenue.
11. You cannot track the total number of emails sent and percentage of recovery in the Lite version
There are no columns like ‘Number of Emails Sent’, ‘Percentage Recovery’ and ‘Send to Segment(s)’ under the Email Templates tab of Lite version as available in the Pro version. These columns help the merchants to understand the number of abandoned cart reminder emails sent with respect to the abandoned carts and how many got converted to successful transactions thus contributing to recovery revenue.
12. Abandoned Cart Pro plugin allows you to send reminder emails to selected set of customers unlike in the Lite version
There is a facility within the Pro version to send reminder emails with specific email templates to a selected set of customers depending upon the type and demand of them. This can be performed using the ‘Send to selected Segment(s)’ field on the Email Templates page while sending the reminder email to lost customers. This setting is not available in the Lite version which makes it less scalable as compared to the Pro version.
13. Cut-off time for Guest users and Visitors can be set in Pro version to track guest users as well
You have a setting in the Abandoned Cart Pro version to set a cut-off time for Guest users and visitor’s abandoned carts along with logged-in users. This helps to capture as many lost customers as possible who get dropped after completing registration (logged-in users) or who enter only their name, mobile number and email address and then get dropped (guest users) or those who comes to the cart page with the wish of buying items and leave without making a purchase (visitors).
Thus this setting in Pro version increases your chances of capturing maximum lost customers and act upon them to convert them to happy customers by completing their incomplete transaction. Also, in the Pro version, there are criteria for setting a different cut off time for the guest user and logged in user which can help admin to capture user carts as per the requirements. If the admin decides to capture the guest cart before logged-in user carts, then he can set different cut-off time for guest users and for logged in users.
Abandoned Cart Lite version is deprived of these settings which can be a drawback for its performance.
14. Visitor carts can now be captured using the Abandoned Cart Pro as well as Lite version
In Abandoned Cart Pro & Lite version, you can capture the abandoned carts of Visitors. This will help to identify which products are abandoned by unknown customers and in turn helps in the product reports.
15. Admin has a facility to receive reminder email notifications which are sent to lost customers using Pro version
The pro version of our plugin allows sending abandoned cart emails to the admin allows the store owner to stay informed about potential lost sales. By receiving notifications about abandoned carts, the admin can take proactive measures such as sending reminder emails or offering discounts to encourage customers to complete their purchase. This feature helps boost sales and improve overall customer retention. The admin is also notified once these abandoned carts are recovered. Whereas in the Lite version of Abandoned Cart plugin, the admin will only receive an email notification upon recovery of abandoned carts.
Abandoned Cart Pro plugin
Abandoned Cart Lite plugin
16. Abandoned Cart Pro plugin helps you to send reminder emails automatically at a specifically assigned time unlike in Lite version
This is an advanced feature within the Pro version of Abandoned Cart plugin which helps you to automatically set the timer for sending abandoned cart reminder emails on cart abandonment. You have to enable setting for sending automatic reminder emails and set the duration in minutes after which a WP-Cron job will run automatically for sending the abandoned cart reminder emails to the customers. Also, admin can uncheck the automatic setting and set the cron job from the Cpanel for performing the task manually.
In the Lite version, the timer is set to 15 minutes by default which means after every 15 minutes the plugin will check if reminder emails have to be sent to any new abandoned carts. Thus you have no automatic approach in the Lite version to set a specific time for cron to check for new abandoned carts.
17. You can exclude capturing of specific abandoned carts using the Abandoned Cart Pro plugin
As we saw above that the Pro version of this plugin helps you to capture logged-in users, guest users, and visitors so as to account for maximum recovery of lost sales. But there is also a facility in the Pro version to restrict capturing of certain segments of users who may be due to spam or would not be accountable to increase in online sales. So you can choose to exclude capturing of abandoned carts of specific users or user groups using the restriction settings of Abandoned Cart Pro for WooCommerce plugin.
The Lite version does not offer any restriction settings and thus does not provide any advanced feature to help merchants take a call on capturing of certain abandoned carts and decrease the spam which may affect the performance of the plugin.
18. Minimum time allotment for sending reminder emails after cart gets abandoned is different in the Pro and Lite version
In the Pro version, Admin can set the minimum time for sending reminder emails from 1 minute after the cart gets abandoned whereas, in the Lite version, the minimum time set is 1 hour after cart abandonment.
Also, in Pro version the admin can set values for template time between 1 – 59 (Minutes / Hours / Days) whereas in the Lite version admin can only set for 1 – 3 (Hours / Days)
19. Tracking of abandoned cart reminder emails is possible using the Pro version
There is no tab named ‘Sent Emails‘ under the Abandoned Cart Lite plugin which showcases the number of abandoned carts sent along with the date and time as to when these were sent. The Pro version, in turn, provides this facility under the Sent Emails tab with cart abandonment details as well as the type of link clicked which was provided in the email and which email template was used to send the reminder email as shown below:
Sent Emails tab within the Pro version
There is also a report shown above the results displayed which gives a total count of emails sent, emails opened as well as links clicked, thus broadening the view of the most important feature of Abandoned Cart Pro for WooCommerce plugin in recovering lost customers using reminder emails. All these facilities are not possible within the Lite version of this plugin which actually hampers the usability of the plugin to serve its purpose of recovering sales.
20. The most important feature ‘Initiate Recovery’ is available in the Pro version but not in the Lite version
Initiate Recovery is a very useful feature added in the Pro version of abandoned Cart plugin to help initiate a recovery process as per specific requirements after shopping carts get abandoned. This feature is a part of the Abandoned Order tab and by clicking on it you can set the details of the email template along with the coupon codes that you wish to add in the reminder email.
This feature is not available in the Lite version and hence it cannot come on par with other competitive plugins to resolve the problem of cart abandonment.
21. You can limit the dumping of spams using the Abandoned Cart Pro plugin whereas this is not possible in the Lite version
In Abandoned Cart Pro version, you can capture the IP Address of the users unlike in the Lite version. This feature helps the admin in restricting the customer if it is a spam and thus keeping a tight check on unwanted entries. IP address will be displayed under the ‘View Order’s link of the Pro version as shown below:
22. Reports include the number of abandoned and recovered orders along with the amount abandoned and recovered in Pro version unlike in Lite version
The reports generated using Lite version of Abandoned Cart plugin restricts its results to the number of times a particular product was abandoned and recovered whereas the result of Pro version details the product’s abandoned and recovered count as well as the amount of revenue abandoned and recovered for that specific product. This can be shown as below:
Product Report of Abandoned Cart Pro plugin
Product Report of Abandoned Cart Lite plugin
23. In Abandoned Cart, Pro plugin admin can move abandoned orders, recovered orders and sent emails to trash and also delete abandoned orders permanently unlike in the Lite version
Admin has a provision to remove unwanted entries of abandoned orders, recovered orders and sent emails to the Pro version to keep only required logs and avoid confusion. The Lite version is deprived of this feature and hence could cause a hectic situation in finding important logs from a massive range of records.
Also, once the records of abandoned orders are moved to trash, admin can also delete them permanently which cannot be retrieved later. This is also not allowed using the Lite version as there are restricted features in it.
24. Send Reminder emails manually with the Pro version unlike the Lite version
In the Pro version of the Abandoned Cart plugin, we allow sending the Abandoned Cart Reminder emails manually to customers to proactively remind them about their abandoned items on the shopping cart. The site admin can also offer some special discounts to their customers by sending the reminder emails manually which is not possible in the Lite version.
25. Abandoned Cart Recovery through SMS & Facebook Reminders feature
The Abandoned Cart Pro version offers additional features for recovery such as SMS and Facebook reminders. This allows businesses to reconnect with customers who have left items in their cart without completing their purchase. By sending personalized reminders through SMS and Facebook, businesses can encourage customers to return to their carts and finalize their purchase.
Please note that these extra features are not available in the Lite version, where recovery messages can only be sent via email.
26. Manual Cart Recovery for Store Owner
The Pro version includes a new feature that allows site admin to manually mark abandoned carts as recovered. This feature is helpful when a customer abandons their cart but later returns to the site and makes a purchase without using the cart or checkout link in the reminder email. In such cases, the site admin does not want to send the abandoned cart reminder emails to that customer as he has already purchased that item. So the site admin can manually mark that customer’s cart as recovered.
This feature is not available in the Lite version. In Lite version, the carts will be marked as Recovered only when the customer complete the purchase using the cart link provided in the reminder email. Therefore, the Pro version is recommended for users who require this advanced feature.
27. Email template Rules
With the pro version of the Abandoned Cart plugin, you can add different rules based on the different conditions in the email templates. You can add rules in email templates to target specific conditions, allowing the automation of emails to retrieve abandoned carts meeting various criteria. This exclusive feature is not available in the lite version, making the pro version the superior choice for maximizing your revenue potential.
28. Integration with CRM’s
The pro version of our plugin offers seamless integration with popular CRM systems such as Mailchimp, Hubspot, and many others as mentioned above. This integration allows you to effortlessly sync customer data, abandoned orders, and other valuable information with the CRM’s.
29. Integration with Google Sheets
Recently, we have integrated the pro version of the Abandoned Cart plugin with Google Sheets. You can seamlessly connect your abandoned cart and customer details to Google Sheets. This allows you to easily export the important data and analyze it for targeted marketing efforts. The lite version of our Abandoned Cart plugin do not have such integrations.
Conclusion
The above differences in the features of both versions of Abandoned Cart plugin which results in different performances are especially showcased to bring out the vitality and benefits of using the Abandoned Cart Pro for WooCommerce plugin over the Lite version of this plugin to serve the main purpose of recovering lost customers.
This article is dated 2018. It’s 2024. You really should update this article; otherwise, it infers you have not updated your product in 6 long years.
if i subscribe pro version….did i get full info such as full adresss customer?
Hi Salmany,
Our Abandoned Cart Pro plugin does capture the full address of the registered users (logged-in users) only. It does not capture the full address of the guest users, it only captures the first name, last name, email address, postcode, and the phone number entered by the guest users. You can check this behavior on our demo site here.
Please check and let us know if you have any questions.
If I disable Cart Popup Modal.
Plugin capture email in order step (1) when costumers click on on next step (2) (payment)
Or this plugin only capture e-mail in popup modal?
Hi Jure, yes if you disable the Add to cart popup modal the plugin will capture the email address the customers enter on the checkout page and the abandoned cart reminder email will be sent to this email address if the order is abandoned.
Can I send a message by whatsapp to the customer tha abbandon the cart? Just need that to convince-me to buy
Hi Renan,
Currently, it is not possible from our Abandoned Cart plugin to send Message on Whatsapp. From our PRO plugin version of Abandoned Cart Plugin, you can send text messages to the Abandoned Cart users as well as Facebook notification.
Kindly refer to the below documentation link to know more about our Reminder SMS and Facebook Notification features.
1. https://www.tychesoftwares.com/docs/docs/abandoned-cart-pro-for-woocommerce/sending-sms-reminders/
2. https://www.tychesoftwares.com/docs/docs/abandoned-cart-pro-for-woocommerce/send-abandoned-cart-reminder-notifications-using-facebook-messenger/
Do let us know if you have any further questions regarding our plugin.
: Chetna
Just wondering if I can customize abandoned email and have different emails and schedules based on $ amount in tbe cart, which categories of product are in the cart, etc?
Hello Don, Yes, the abandoned cart emails are 100% customizable. However, currently you can’t have different emails & schedules based on the $ amount in the cart or based on product categories. We are working on that & hope to release that in the next update of the plugin.