Different payment methods have different processing times or requirements. The same applies to shipping methods as well. So, this code will help you to send a custom message to email notifications based on the customer-chosen shipping and payment methods for all orders that gets into completed order status.
add_action( 'woocommerce_email_order_details', 'ts_completed_order_email_instructions', 10, 4 );
function ts_completed_order_email_instructions( $order, $sent_to_admin, $plain_text, $email ) {
// Only for "Customer Completed Order" email notification
if( 'customer_completed_order' != $email->id ) return;
// Check if the order uses Local Pickup shipping method
if ( $order->has_shipping_method( 'local_pickup' ) ) {
// Determine the payment method and display custom text accordingly
if ( 'cod' == $order->get_payment_method() ) {
echo '<p>' . __("Thank you for choosing Cash on Delivery!") . '</p>';
} elseif ( 'bacs' == $order->get_payment_method() ) {
echo '<p>' . __("Your order with Bank Transfer payment and Local Pickup is confirmed") . '</p>';
} else {
echo '<p>' . __("Thank you for choosing Local Pickup which is currently on hold. We appreciate your patience. If you have any questions, please contact our customer support. Thank you!") . '</p>';
}
}
}
Output
As per the conditions specified in the code, if the customer selects the shipping method ‘local pickup’ and the payment method as ‘Cash on Delivery’, then the following custom message is sent to email notifications of completed orders.
If the customer selects the ‘Local pickup’ shipping method and chooses ‘Bacs’ as the payment method, the email notification will display the custom message below.
If the customer selects the ‘local pickup’ shipping method and chooses any payment method other than ‘bacs’ or ‘cod,’ the following custom message will be displayed.
Similar to the above custom message, you can also send a message for on hold status email for a specific shipping method in WooCommerce.
