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Subscription Details:
Subscription includes a license key and access to upgrades and support for the Software to which it applies. Terms herein that govern Plugin Licenses are in addition to and cumulative with the other terms in this Agreement. Purchased Plugin Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get automatic upgrades and support for purchased extensions. After one year, license keys will be automatically renewed at the original price of the plugin, at which point the Plugin License is extended for an additional year at the time of renewal. This automatic renewal can be cancelled or payment method changed by you at any time.
Software Updates: If you have a valid and active license key as a result of having purchased a Plugin License, you will receive updates for the duration of your license. Updates will be delivered automatically from the WordPress dashboard if your license key is active under the respective plugin in your WordPress dashboard.
Refund Policy: We will be happy to consider a refund within the first 30 days of your purchase if you are unable to get the plugin to install properly on your website or if the plugin fails to perform the basic functions as designed and you have worked with the product support team to try to resolve these issues. Refunds will be granted at the sole discretion of Tyche Softwares and we reserve the right to refuse to offer a refund for any reason or for no reason. Refunds do not apply to product upgrades or renewals. Please note that the payment gateway charges incurred during the transaction will be excluded in the refund amount, as these charges are non-refundable by the payment processors. Absolutely no refunds will be given after 30 days from the initial purchase. Please note that by purchasing plugins such as the Software, you agree to the terms of their respective refund policies.
Support Services: Support for purchased extensions is given for up to one year after the purchase date and is available via our support forums. If you wish to receive support after one year, you must renew your license key or purchase a new license key. If a purchased extension is discontinued, Tyche Softwares, may, at its sole discretion, offer a replacement or other extension at no or reduced cost to purchasers of the discontinued extension. However, we undertake no obligation whatsoever to extend support for discontinued extensions or to offer any replacement or refund in the event that an extension is discontinued.
Software Updates: If you have a valid and active license key as a result of having purchased a Plugin License, you will receive updates for the duration of your license. Updates will be delivered automatically from the WordPress dashboard if your license key is active under the respective plugin in your WordPress dashboard.
Refund Policy: We will be happy to consider a refund within the first 30 days of your purchase if you are unable to get the plugin to install properly on your website or if the plugin fails to perform the basic functions as designed and you have worked with the product support team to try to resolve these issues. Refunds will be granted at the sole discretion of Tyche Softwares and we reserve the right to refuse to offer a refund for any reason or for no reason. Refunds do not apply to product upgrades or renewals. Please note that the payment gateway charges incurred during the transaction will be excluded in the refund amount, as these charges are non-refundable by the payment processors. Absolutely no refunds will be given after 30 days from the initial purchase. Please note that by purchasing plugins such as the Software, you agree to the terms of their respective refund policies.
Support Services: Support for purchased extensions is given for up to one year after the purchase date and is available via our support forums. If you wish to receive support after one year, you must renew your license key or purchase a new license key. If a purchased extension is discontinued, Tyche Softwares, may, at its sole discretion, offer a replacement or other extension at no or reduced cost to purchasers of the discontinued extension. However, we undertake no obligation whatsoever to extend support for discontinued extensions or to offer any replacement or refund in the event that an extension is discontinued.
